Microsoft's dual-screen smartphone, the Surface Duo 2, is nearing the end of its support lifecycle. The company recently announced that it will stop providing software updates for the device after October 21. Before ending the support officially, Microsoft has released a final Android security update. Originally launched in October 2021 with the promise of three years of updates, the Surface Duo 2's brief life included only one major version update to Android 12L. This contrasts with the original Surface Duo, which received two major updates during its lifetime. Unfortunately, this level of support falls short of the three major OS updates that many other Android manufacturers typically offer.
The Surface Duo 2's end-of-life announcement highlights Microsoft's struggles in the smartphone market. The company previously attempted to make a mark with the Windows Phone and Lumia devices, which ultimately failed in 2017. Following the decision to streamline its Surface device offerings, Microsoft saw the departure of Panos Panay, the former head of Windows and Surface. Current reports indicate that the product line is discontinued, and Microsoft has no plans to introduce new Android smartphones in the future.
Reflecting on these setbacks, Microsoft CEO Satya Nadella acknowledged the challenges faced by the company in the mobile sector. In a recent interview, he described the decision to exit the mobile phone business as one of the toughest choices he had to make as CEO. Nadella also expressed regret over the missed opportunities, suggesting that Microsoft could have reinvented the mobile computing space between PCs, tablets, and phones.
As the tech giant moves on from its mobile ambitions, the end of the Surface Duo 2 signifies not only a conclusion for this specific device but also raises questions about the future of Microsoft in the smartphone industry.